jedbuz Responsible Gaming —
Your safety is our priority
jedbuz believes gaming should be a source of fun, not stress. That is why we provide all the tools and information you need to play safely and responsibly.
What is responsible gaming and why does it matter?
Responsible gaming refers to a habit where players enjoy their entertainment without letting it have a negative impact on their personal, family, or financial life. At jedbuz, we firmly believe that gaming is a form of entertainment — not a source of income or a solution to financial problems.
Our platform provides multiple tools and measures for responsible gaming. You decide how much time and money you spend on gaming. Every decision is yours — we simply make sure you have the right information and the right tools.
The core principles of responsible gaming are: play within your limits, do not chase losses by placing bigger bets, maintain your relationships with family and friends, and never let gaming keep you from your responsibilities — always keep these things in mind. jedbuz is always here to guide you on the right path.
Our tools for your safety
jedbuz provides the following tools to help you stay in control of your gaming.
Deposit Limit
You can set a cap on how much money you deposit per day, per week, or per month. Once set, increasing the limit requires a 72-hour waiting period, but lowering it takes effect immediately. This is the most effective way to prevent spending beyond your budget.
Time-Out Feature
If you feel you need a break, you can set a time-out for anywhere from 24 hours up to a maximum of 6 weeks. During this period, logging in to your account or taking part in any gaming activity will not be possible. When the break ends, you will automatically be able to play again.
Self-Exclusion
If you want to stay away from gaming for a longer period, choose self-exclusion. You have the option to keep your account closed from 6 months up to permanently. During self-exclusion, no promotional messages will be sent to you, and any attempt to open a new account will be blocked.
Session Time Limit
Set in advance how long each gaming session will last. When the time is up, the system will automatically log you out and suggest taking a break. Protect yourself from the harmful effects of playing for long stretches without stopping.
Loss Limit
Set a cap on how much money you can lose per day, per week, or per month. Once you reach that limit, the system will automatically stop your gaming. This tool is especially useful for budget-conscious players.
Reality Check
You will receive pop-up notifications at set intervals showing a summary of how long you have been playing and how much you have won or lost. This transparency helps you make informed decisions and prevents you from spending more time than you intended.
Recognise the signs of problem gaming
When gaming crosses the line from entertainment into a problem, certain specific signs appear. If you notice these signs in yourself or someone you know, seek help promptly.
Remember, asking for help is not a sign of weakness — it takes courage. The jedbuz support team is always here for you.
Repeatedly playing to win back lost money
The urge to place bigger bets to recover losses — this is the most common warning sign.
Lying to family or friends about gaming
The habit of hiding or denying how much time or money is being spent on gaming.
Neglecting everyday responsibilities
Prioritising gaming over work, studies, or family duties.
Feeling restless when unable to play
Experiencing anxiety, irritability, or restlessness during a break is a sign of emotional dependence.
Continuing to play despite financial problems
Spending money needed for essential expenses on gaming, or betting with borrowed money.
Repeatedly failing to stop playing
You want to stop but cannot — it is time to seek professional help.
Practical tips for safe gaming
Following these simple habits will keep gaming a fun experience at all times.
Set a budget first
Decide how much money you are willing to spend before you play, and stick to that limit. When the budget is gone, stop playing.
Set a time limit
Do not play for long stretches at a time. Take short breaks every hour and decide your maximum daily session time in advance.
See it as entertainment
Do not think of gaming as a way to earn money. A win is a bonus — if you do not win, remember you are paying for entertainment.
Do not play driven by emotion
Do not play when you are feeling down, angry, or frustrated. Play with a clear and calm mind.
Keep your account secure
Do not share your login details with anyone, especially minors. Manage your own account yourself.
Do not hesitate to ask for help
If you feel you are losing control of your gaming, contact our 24/7 live chat support right away.
Self-Exclusion and Account Controls
🔒 How does self-exclusion work?
Self-exclusion is a voluntary measure through which you can keep your account closed for a set period or permanently. Once activated:
- No deposits or gaming activity will be possible on your account.
- jedbuz will not send you any promotional or bonus messages.
- Any attempt to open a new account with the same details will be blocked.
- Your account cannot be reactivated before the self-exclusion period ends.
- To reactivate after the period ends, you must contact support and a 7-day cooling-off period will apply.
To activate self-exclusion, go to the "Responsible Gaming" section in your account settings, or let us know directly via live chat support.
💳 Setting deposit and loss limits
The minimum deposit at jedbuz is ৳100 and the minimum withdrawal is ৳1,000. We recommend:
- Set a weekly or monthly deposit limit that fits your entertainment budget.
- Rather than making one large deposit at a time, deposit in smaller amounts.
- Do not spend money from your salary or emergency funds on gaming.
- Withdrawals typically take 10-45 minutes — this fast process makes it easy for you to collect your winnings.
Need help? We are here
Get support before gaming becomes a problem. The jedbuz responsible gaming team is always ready to help while fully protecting your privacy.
24/7 Live Chat Support
Talk directly to our Bengali-speaking support team via live chat at any time of the day or night. They are always ready to help with anything related to deposit limits, time-out, or self-exclusion.
Contact by Email
Email us for any request or question related to responsible gaming: [email protected]. We will review your message with complete confidentiality.
External Support Resources
If you feel that you or someone you know is struggling with a gaming addiction, seek advice from a mental health professional. In Bangladesh, the National Institute of Mental Health (NIMH) along with various government and non-government organisations provide this kind of support. Seeking professional help is always the right step.
Enjoy safely with jedbuz
Play responsibly, have fun — use our tools and contact support with any questions.